Fraud Talk · 2026-04-03 · 47 min
In this episode of Fraud Talk , fraud prevention expert and biometrics expert Simon Marchand, CFE, joins the show to explore how voice biometrics and AI-powered identity verification are reshaping the fight against fraud. This conversation follows the evolution of biometric technology from its origins as a customer authentication tool to its current role as a frontline defense against deepfakes, synthetic voices and large-scale orchestrated attacks. Marchand breaks down how fraudsters are leveraging AI to industrialize identity fraud, why language is no longer a barrier for bad actors operating across borders, and what organizations must consider when evaluating biometric solutions for their own risk environments. The discussion also examines the ethical and legal aspects of biometric data - including transparency, consent and governance - and what anti-fraud professionals must know as this technology becomes increasingly used across industries. - - - - - - - - - - - - - - Concentrix: Download the new white paper "Rewriting the Rules: How AI Is Transforming Fraud and Dispute Resolutions" at
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