Why Most Brands Fail When They Try to Crack the U.S. Market | Ep. 435 with Nicole Eckels Founder of Glasshouse Fragrance

Founder's Story · 2026-08-21 · 33 min

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Episode notes

Daniel opens the episode with a simple but loaded question: has Nicole made it? Nicole admits that from the outside, many people would say yes, but from her own perspective, she is still close, still building, and still figuring out whether she will ever fully let herself acknowledge it. She reflects on gratitude, luck, hard work, and the fact that her background and education did not obviously set her up for the level of success she has achieved. The episode then moves into Nicole’s biggest milestone: bringing Glasshouse into the U.S. market. She explains why America was her hardest goal, why she waited nearly 15 years before entering, and why many international brands fail because they underestimate how different U.S. consumers are across regions. From there, Daniel and Nicole discuss her early experience at the Chanel counter at Saks, how she learned luxury consumer behavior, what it means to create a category, how AI is changing creative production, and the personal cost of building a business that has taken everything while also giving her purpose.

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