$480 - $4.7bn Australia's OG Peer to Peer Lender: Michelle Bagnall - Bank First

Episode notes

Looking to upscale your fintech leadership team? Start at tieronepeople.com Michelle Bagnall is the CEO of BankFirst, a mutual bank with 92,000 members and $4.7 billion in assets that exists to serve nurses and teachers in Australia. In this episode she tells Dexter the origin story of a bank that started with $480 in a shoebox, explains why nobody at BankFirst gets paid a bonus, and makes the case that mutuals were the original fintech startups. 00:00 Introduction 03:08 The Origins of Bank First and Peer-to-Peer Lending 05:30 Understanding Mutual Banks and Their Model 10:54 Competing with Big Banks and Neo Banks 14:24 Leadership and Culture at Bank First 21:15 Finding Passion and Purpose in Banking 31:04 Bank First's Role in Supporting Members During Economic Challenges 36:00 The Complexity of Financial Solutions and Collaboration 40:47 Opportunities at Bank First Links Michelle Bagnall LinkedIn: BankFirst: Tier One People: Dexter Cousins LinkedIn: Send us Fan Mail Contact: info@tieronepeople.com Connect on with Dexter Cousins on Linkedin Hire Exceptional Fintech Talent Subscribe on LinkedIn

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