The B2B Podcast Index
Index
All categories
MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
MethodologySubmit
Best of:MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
An independent project byFame
SearchBest episodesGuestsInsightsMethodologySubmit a podcast
Index/Sales/Enterprise Tech with Fexingo
Enterprise Tech with Fexingo artwork

How Fortune 500s Negotiate Vendor Software Warranty Terms

Enterprise Tech with Fexingo · 2026-07-12 · 11 min

0:00--:--

Topics in this episode

Fortune 500 procuremententerprise software warrantyvendor software defectsnegotiating software warrantiessoftware warranty clause

Episode notes

When a Fortune 500 buys enterprise software, the warranty clause is often buried in fine print - but it's a critical lever for risk allocation. In this episode, Lucas and Luna unpack how procurement teams push back on standard 'AS-IS' disclaimers and negotiate for specific performance guarantees, uptime commitments, and security patches. They break down a real-world case: a $40 million ERP deal where the buyer secured a warranty that software would be free of material defects for 24 months, with a mandatory fix-or-refund remedy. The hosts also explore how newer warranties are adapting to AI-driven products, covering model accuracy, data contamination, and automatic retraining cycles. If you're in procurement, legal, or vendor management, this episode gives you the language and leverage points you need to avoid getting stuck with broken software. #FexingoBusiness #BusinessPodcast #EnterpriseTech #Procurement #SoftwareWarranty #Fortune500 #VendorManagement #ContractNegotiation #RiskAllocation #ERP #AIWarranty #SaaS #LegalOps #TechDeals #EnterpriseSoftware #LucasAndLuna #BusinessTechnology #VendorRisk Keep every episode free: buymeacoffee.com/fexingo

More from Enterprise Tech with Fexingo

All episodes →
  • Why Fortune 500s Are Rethinking AI Model EOL Policies62 / 100
  • How Fortune 500s Negotiate AI Agent Software Licenses
  • Why Fortune 500s Are Rewriting AI Agent Usage Policies
  • Fortune 500s Rewrite Software Licenses for AI Agents
  • How Fortune 500s Negotiate AI Model Output Escrow
Explore the best B2B Sales podcasts →
All Enterprise Tech with Fexingo episodes →