Empire Building · 34 min
Difficult people are part of leadership, business, parenting, marriage, and life. And as much as we may want to avoid them, the truth is that building a big business and an even bigger life requires us to learn how to handle hard conversations without losing our peace. In this episode, we’re talking about how to deal with difficult people with more clarity, curiosity, and emotional control. We share why avoidance rarely makes things better, how to examine your own DNA in the situation first, and why the “difficult person” may actually be a difficult situation. We also talk about the power of asking for perspective, choosing the right person to process with, and having private conversations that focus on solving the problem instead of winning the argument. We walk through practical tools like using “I” statements, restating what you heard, looking for the hidden need, moving to the same side of the table, and attempting to reach a real agreement. And when the conversation is over, we talk about how to discharge your own stress so you don’t carry it into the next room.
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