
Disruptive Minds · 2025-03-28 · 29 min
Welcome back to Disruptive Minds! Today, we’re joined by Valentine Trent from iJility, a labor management expert specializing in 3PL warehousing, e-commerce fulfillment, and peak season workforce planning. Labor is one of the biggest cost drivers in 3PLs and e-commerce operations - but it’s also one of the most misunderstood. Many operators assume more workers = more productivity, but that’s not always the case. In this episode, we discuss: The biggest labor challenges in e-commerce fulfillment & 3PL warehouses Why bad labor planning is costing 3PLs and e-commerce merchants thousands How to scale your workforce for peak season without breaking the bank The role of technology & automation in labor management How to create an effective labor incentive program that boosts productivity Visit iJility: Whether you're a 3PL owner, warehouse manager, or e-commerce seller, understanding labor management is key to increasing efficiency, reducing costs, and improving order accuracy.