
Digital Health Leaders Podcast · 2026-04-30 · 41 min
Russ Branzell, President and CEO of CHIME, continues the conversation on digital identity with Clay Ritchey, CEO of Verato, and Inderpal Kohli, Chief Technology Officer at Healthix, in this second installment of the identity series. Moving beyond strategy into execution, this discussion explores how trusted identity is operationalized across complex healthcare ecosystems to support care coordination, data exchange, and AI readiness. Drawing from their work at the intersection of health systems, HIEs, and national data networks, Clay and Inderpal share real-world perspectives on the risks of fragmented data, the importance of closing identity gaps, and the role identity plays as a foundational layer for scalable, trustworthy innovation. Key Takeaways: Why incomplete or inconsistent identity data creates real-world risks for care quality, clinician trust, and patient safety across interconnected systems. How leading organizations are addressing the “last mile” of identity resolution to improve longitudinal patient records and care coordination.