Trust, Verify, Repeat: Securing Healthcare in the Age of AI Voices

Episode notes

For years, healthcare organizations focused on securing digital channels while treating phone calls as a trusted service channel. That assumption no longer holds true. In this episode, Sandy sits with Jason Barr , the Vice President of Strategic Sales for Healthcare at Pindrop , who explains how AI-powered voice cloning, deepfakes, and synthetic identities are transforming the cybersecurity landscape. Jason shares how healthcare organizations can defend against AI-driven fraud, verify identity in real time, and protect patients, providers, and employees in a world where even a familiar voice may not be what it seems. In this episode, they talk about: AI has transformed the phone from a trusted service channel into a rapidly growing cybersecurity threat vector for healthcare organizations. Cybercriminals can now use AI-powered tools to launch thousands of voice-based attacks per day, dramatically increasing the scale and efficiency of fraud attempts. Many attackers use voice channels not for immediate theft, but for reconnaissance, collecting sensitive information that can later be used to target providers, payers, and patients.