Cyber For Hire · 2023-07-25 · 56 min
Our guest for this segment spends his days where others dare not tread: the deep dark web. Here he collects information on cybercriminal activity that could be a precursor to major attack or evidence that one has already occurred. For companies that can't or won't conduct dark-web recon for themselves, outsourcing this threat intelligence service is a valuable option. Still, this kind of contracted services relationship works only if the provider keeps its intel reports relevant, customized and timely. This discussion will cover how to make the most out of such an arrangement, as well as real some of the most prevalent threats swirling around the corners of the dark web today. Every MSSP customer is different in their own way. But they all deserve to remain secure from attacks. And so it's important that managed services providers don't play favorites to the point where certain clients eat up a disproportionate amount of time and resources. MSSPs must ensure that they are fairly and proportionally allocating their account reps, technicians, support specialists, consultants, security analysts, pentesters and a host of other employees across their entire customer base.
How Managed Services Providers Can Exceed Evolving SecOps Expectations - Christopher Fielder - CFH #3064 / 100
Supply Chain Security: How Moving Accountability Upstream Helps & Hurts MSSPs - Dave Sobel - CFH #29
Brian Johnson - CFH #27
M&A Integration Challenges & Alert Fatigue: MSSP Strategies for Client Escalation - Jim Broome - CFH #26
Quantifying Risk & Optimizing Responses: Scaling Your MSSP for Reduced Randomness - Ira Winkler - CFH #25