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Index/Ops/Convenience Matters
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How AI Exposes Hidden Costs and Shrink - Episode 542

Convenience Matters · 2026-05-18 · 30 min

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Episode notes

Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten inventory control. Hosted by: Jeff Lenard About our Guest: James Hervey, EVP and Head of Petroleum and Convenience, Verifone James has been in the convenience retail industry for more than two decades, including the past 11 years at Verifone where he has helped lead market development and product marketing. He previously worked at NACS and Radiant Systems.

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