Closing the Deal with Fexingo · 2026-07-17 · 10 min
In this episode, Lucas and Luna dissect a counterintuitive sales strategy: asking a prospect to fire a current employee instead of continuing a painful workaround. They explore a real case where a B2B software rep for a warehouse management system told a logistics director that the real problem wasn't the software - it was the person running it. The rep helped the buyer confront a hard personnel truth, which led to a six-figure deal and a five-year contract. Lucas explains why this tactic only works when the rep has earned deep trust and the buyer is already frustrated but deflecting. Luna pushes back on the risks - what if the buyer fires the wrong person or resents the rep for overstepping? They walk through the specific conditions that make this approach viable: the buyer must already suspect the issue, the rep must frame it as a shared observation not a directive, and the conversation must happen late in the buying cycle after other options have been exhausted. The episode includes a live negotiation framework for raising 'sacred cows' without blowing up the relationship.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.