Closing the Deal with Fexingo · 2026-08-07 · 9 min
On the 150th episode of Closing the Deal, Lucas and Luna dig into a counterintuitive close: the sales rep who asked the buyer for a 'no' instead of a 'yes.' The buyer was a skeptical COO who had stalled three vendors for six months. By reframing the ask - inviting the buyer to say no for now, keeping the door open - the rep broke the standoff, got a candid list of objections, and closed within five weeks. Lucas walks through the psychology of loss aversion and the 'door-in-the-face' effect, while Luna pushes on whether this works outside enterprise software. They also touch on the rep's careful use of a one-page 'no' letter and how the tactic backfired once in a later deal. If today's episode was worth a coffee to you, consider buying one at buy me a coffee dot com slash fexingo. This is a fresh angle in the 'How One Rep Won' series: not asking for commitment, but asking for rejection - and turning it into momentum.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.