From Paper Checks to AI: How Deluxe Is Reinventing Itself as a Digital Payments Company

Episode notes

In this episode of CIO Leadership Live, Lucas Mearian speaks with Yogaraj “Yogs” Jayaprakasam, Chief Technology and Digital Officer at Deluxe, about the company’s transformation from a traditional check-printing business into a modern payments, data, and technology platform. Jayaprakasam discusses how AI, data platforms, and cultural change are reshaping Deluxe’s strategy, how the company is using generative AI to improve operations and customer experience, and why upskilling talent will be critical in the AI-driven future of work.

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