
Built by Humans · 2026-04-07 · 27 min
Most engineers think they build software. They don’t. They provide a service. In this episode of Built by Humans, Zhenya Rozinskiy sits down with John Schulz to break down what separates average engineers from the ones teams actually depend on. They get into: • Why engineers who ignore the customer create broken products • The real problem behind useless error messages and bad UX • Why communication matters more than individual output in remote teams • The danger of engineers who just execute instead of thinking • How ego kills better solutions before they even surface • Why speed without alignment just creates faster mistakes One engineer working fast does not make a team effective. Clear thinking and communication do. If your team treats engineering like isolated work instead of a service, the product will show it.