
Beyond The Water Cooler · 2026-04-30 · 42 min
AI has become a dominant talking point in the world of work, but most of what I see and hear centres around automation, efficiency, and risk. The missing link is what AI means for people - for their growth, their sense of purpose, and how leaders and managers navigate this shift. I sat down with Jon Matthews from The Career Innovation Company to dig beneath the usual headlines. The honesty he brings to the conversation is refreshing. Rather than pretending change isn’t happening, it’s about building trust by being upfront and making people part of the process. That’s what creates buy-in and a foundation for people to thrive. AI offers the potential to clear out repetitive tasks, which sounds ideal in theory, but the crux is how that time gets used. Will it simply result in piling on more? Or could it be the chance for managers and leaders to focus on reflection, real conversations, creativity, and the fundamental ‘why’ behind the work? The role of job crafting stood out for me - not just as a personal tweak to a job description, but as a way for teams to co-create roles that give genuine mastery, meaning, and agency.