Banking on Experience powered by BUSINESSNEXT · 2025-09-03 · 21 min
Tired of hearing about costly, disruptive core conversions that sideline credit unions when they need to compete most? There's a better way forward. In this episode, host Joshua Barclay sits down with Brynn Ammon, President of Credit Union Solutions at Jack Henry, to explore how extending - not replacing - your core system could be the competitive advantage your credit union needs. You'll discover: Jack Henry's revolutionary approach using cloud-native microservices that integrate seamlessly with existing systems The shocking truth about member data: most credit unions have access to less than 25% of their members' complete financial picture How to build a unified data strategy that actually powers meaningful AI implementation Why fintechs are winning the membership battle and what credit unions can do about it The brutal reality: While credit unions debate AI strategies, they're losing market share to digital-first competitors who understand that great member experiences start with great data infrastructure.
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