BA Brew · 2026-05-15 · 29 min
Informal networks are one of the most powerful - and often overlooked - forces in organisations. For Business Analysts, understanding how information really flows can make the difference between struggling with change and successfully influencing it. In this episode of BA Brew, Jonathan Hunsley is joined by Michelle, Fiona and Carlos to explore the role of gossip and informal networks in the workplace - and how they impact organisational change. The discussion covers: What “gossip” actually means in a workplace context Why informal networks exist and how they create psychological safety during change The difference between formal communications and how information really spreads How informal networks can support better stakeholder engagement and change outcomes The risks of negative gossip, politics and organisational culture How Business Analysts can use informal networks to sense-check, influence and support change Whether you are a Business Analyst, change professional, service designer or team leader, this episode provides practical insights into the human side of organisations - and how to work with it, not against it.
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