All Things Considered CX with Bob Azman · 2026-02-11 · 37 min
What could your business unlock if you stopped seeing AI as just a way to cut costs, and started seeing it as a pathway to deeper customer connection and organic growth? Are you truly listening and responding to what your online reviews are revealing about your service, or are you letting authenticity slip away with canned, generic replies? As the market pushes for automation and efficiency, it’s easy to miss that real transformation - and pipeline growth - often start with authentic engagement. On this episode, Bob Azman is joined by George Swetlitz, co-founder and CEO of Right Response AI. They dive deep into the modern role of AI in experience management, especially for local businesses aiming to stand out. Share this episode with a fellow advisor or broker who’s ready to replace “AI slop” with authentic persuasion - and subscribe for more actionable ideas on scaling meaningful client relationships.
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