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Index/Leadership/All Business with Jeffrey Hayzlett
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From Tax Empires to "Everything Pets": John Hewitt's Next Big Bet

All Business with Jeffrey Hayzlett · 2026-06-18 · 26 min

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Episode notes

John Hewitt built Jackson Hewitt and Liberty Tax Service into household names and minted thousands of franchise owners along the way. Now he's turning that same playbook on an entirely different industry: pets. On this episode of All Business with Jeffrey Hayzlett, Hewitt explains why he's betting big on what he calls "Everything Pets," a growing portfolio of brands at Loyalty Brands spanning mobile grooming, dog walking, pet sitting, hiking excursions, and waste removal. He breaks down why mobile services are reshaping the pet industry the way Domino's once reshaped pizza delivery, how the "humanization of pets" is driving a generational shift away from traditional family structures, and the deceptively simple customer-retention tactic he's used for 30 years across every brand he's built. Hewitt also shares why he prefers acquiring proven systems over starting from scratch, how the average age of franchisees has dropped by decades, and his prediction that Zoomin Groomin will be the next great national brand name. Learn more about your ad choices. Visit megaphone.fm/adchoices

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