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Are You Solving the Right Problem First? Ask Dr. Brian Portnoy

AICPA Personal Financial Planning · 2026-08-07 · 25 min

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Episode notes

Technical expertise may earn a client's confidence, but human connection earns their trust. In this episode of the PFP Podcast, Cary Sinnett continues his conversation with Dr. Brian Portnoy, author of The Geometry of Wealth , exploring how CPA financial planners can move beyond numbers and into the conversations that truly matter. Together they discuss why "funded contentment" should be at the center of financial planning, how advisors can uncover what clients truly want their wealth to accomplish, and why emotional intelligence may become one of the profession's greatest competitive advantages. What you'll learn: Why funded contentment starts with defining what "enough" means. Questions that help clients move beyond financial goals to purpose and values. How empathy, active listening, and emotional intelligence strengthen client relationships. A simple communication technique that creates deeper, more meaningful conversations. Why the human side of financial planning is becoming more valuable in the age of AI.

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