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Index/AI & Data/AI Automation Dojo by Office Samurai
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Want to build a 21st-century Digital Workforce? (The 5 levels of maturity)

AI Automation Dojo by Office Samurai · 2026-07-08 · 23 min

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Episode notes

Can you build a 21st-century digital workforce on a hunch? Mastering #ProcessIntelligence is the only way to scale #Automation and #AIAgents without flying blind. In this episode of the AI Automation Dojo, Andrzej Kinastowski dissects the desperate corporate quest to figure out what employees are actually doing all day. Most organizations still operate in the "Wild West" managing by intuition and the foundational premise that "Bob usually copies this into Excel on Tuesdays." We break down the five levels of process maturity - from manual "spreadsheet purgatory" that burns 5% of your workforce's capacity to the holistic zen of Productivity Mining. This conversation is for executives demanding efficiency gains and managers tired of outdated, "coffee-stained" process maps that don't reflect reality. You’ll learn how to move beyond the "Happy Path" trap of traditional recording and see the "dirty" work happening in Outlook and Excel that your ERP systems are blind to. We explore how to find the truth of your operations without falling into the "Level 666" trap of corporate spyware. Data doesn't fix a broken culture; it just illuminates it.

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