← World's Greatest Business Thinkers
Listen to this episodeAll World's Greatest Business Thinkers episodes →
#37: The Secret Power of Workplace Conflict (with Amy Gallo, Global Speaker, Author, and Contributing Editor at Harvard Business Review)
World's Greatest Business Thinkers · 2025-11-12 · 1h 12m
Episode notes
Conflict isn't the enemy; it's the path to stronger relationships. In this episode of World's Greatest Business Thinkers, host Nick Hague sits down with Amy Gallo, Global Speaker, Author, and Contributing Editor at Harvard Business Review, to explore how to handle even the most difficult colleagues. Amy reveals the eight archetypes of toxic coworkers, why emotional regulation outperforms empathy, and how psychological safety fuels high-performing teams. Discover practical tools to navigate tension, transform workplace dynamics, and turn conflict into connection. Whether you manage teams or work within one, this conversation will reshape how you see disagreement and yourself.
More from World's Greatest Business Thinkers
All episodes →- #52: 35,000 Decisions a Day: How to Get More of Them Right with Adrienne Adhami50 / 100
- #51: How Customer Obsession Built a Sneaker Empire with Art Juedes & Rick Gering, Co-Founders of Eastbay69 / 100
- #50: Why Unreasonable Hospitality Is The Ultimate Competitive Advantage with Will Guidara66 / 100
- #49: Train Your Mind Like a Marine for Business Success: Insights from Simon Jeffries
- #48: Why Companies Must Perform Today While Transforming for Tomorrow: Howard Yu Explains