441. The Psychology Behind Difficult Conversations with Sheila Heen [Encore Edition]
The Game Changing Attorney Podcast with Michael Mogill · 2026-03-03 · 45 min
Episode notes
The most dangerous conversations aren't the ones we have. They're the ones we keep avoiding. In this encore episode of The Game Changing Attorney Podcast , Michael Mogill sits down with Sheila Heen , Harvard Law professor, co-founder of Triad Consulting, and bestselling co-author of Difficult Conversations and Thanks for the Feedback . With over 30 years at the Harvard Negotiation Project, Sheila has spent her career studying why conversations go sideways and what it actually takes to have them well. In this conversation, Michael and Sheila unpack the hidden structure of every difficult conversation, explore why feedback triggers our deepest identity fears, and reveal how the most effective leaders learn to hear what others can't bring themselves to say. Here's what you'll learn: The three hidden layers in every difficult conversation How to use the "third story" approach to enter hard conversations without putting people on the defensive What separates leaders who invite honest feedback from those who build blind spots over time If you want to lead at the highest level, you have to be willing to have the conversations everyone else is avoiding.
More from The Game Changing Attorney Podcast with Michael Mogill
All episodes →- 474. AMMA - You Are Not Right About Everything54 / 100
- 473. Future-Proofing Your Brain Against Cognitive Decline with Dr. Tommy Wood79 / 100
- 472. AMMA - The Truth About Operations and the People Who Run Them58 / 100
- 471. How Core Values Affect Leadership, Culture, and Fulfillment with Robert Glazer
- 470. AMMA - Owner Dependency Is Quietly Killing Your Firm