The intersection of finance and technology with Jessica Young
SMB Tech Innovators, powered by Gusto · 2024-11-07 · 34 min
Episode notes
Disclaimer: Since recording this episode with Jessica, Chase Payment Solutions has launched Chase PayrollSM powered by Gusto. Visit chase.com/business/payments/payroll to learn more. Technology is transforming how businesses handle payments, driven by innovation and customer expectations. On this episode, Jessica Young , Managing Director and Head of Product, Chase Payment Solutions of JPMorgan Chase & Co. , discusses her journey from intern to Head of Product, the impact of the WePay acquisition and how Chase is setting itself apart in the payments industry. Key Takeaways: (01:20) Jessica's career journey. (02:00) The significance of the WePay acquisition for Chase's product innovation. (05:00) Overview of Chase Payment Solutions and its offerings for small businesses. (06:50) Differentiation through trusted security and seamless integration. (23:15) Criteria for selecting partners: product robustness, security and economics. (26:35) Benefits of Chase's robust product development processes. (29:00) Staying close to the customer in product development. (31:00) Jessica's unique approach to celebrating product launches through music.
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