Pioneering change in health insurance with Will Young

Episode notes

Navigating the maze of health insurance can be a daunting challenge for small businesses, but it’s a critical cornerstone for their growth and employee well-being. This episode features an informative conversation with Will Young , CEO and Co-Founder of Sana Benefits . He breaks down the intricacies of reshaping health plans to be more accessible and effective for small enterprises. Key Takeaways: (02:06) Addressing health insurance as a major pain point for small businesses was the motivation behind starting Sana. (02:39) Building a virtual primary care practice to enhance the healthcare experience. (03:59) The shift toward value-based care models in healthcare is worthy of discussion. (05:44) Trends in the health insurance market, including the rise in healthcare’s share of GDP. (08:32) Sana’s focus is on small businesses and their unique needs. (10:09) Efforts to transform patient experience through exceptional customer service and virtual care. (11:34) A strategy for treating any provider as in-network to simplify processes for members. (16:02) The role of brokers in the health insurance market and Sana’s relationship with them.

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