#122 - Stephan Meier: Employee-Centricity as a Competitive Advantage
Outthinkers · 2024-07-26 · 34 min
Episode notes
Stephan Meier , is Chair of the Management Division and the James P. Gorman Professor of Business Strategy at Columbia Business School whose work lies at the intersection of behavioral economics, business strategy, and the future of work. Customer-centricity has long been at the forefront of conversations that involve optimizing profit, with the idea that happy customers lead to increased revenues. But a new theory is quickly gaining traction - that employee-centricity is just as important. Stephen is a big advocate for the idea that happy employees not only boost company morale, but have a clear direct correlation on the bottom line. In his upcoming October 2024 book, The Employee Advantage: How Putting Workers First Helps Business Thrive, he collects fascinating case studies and insights from his research to showcase how businesses that invest in employee experience often outperform others.
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