Measuring the Impact of L&D with Kevin Yates

Episode notes

Workplace performance isn't just L&D's responsibility; it belongs to the whole company. And yet, many HR and learning teams still treat training as a standalone solution. In this episode, Kevin Yates joins Karina Young to reframe how we think about impact, and why the question isn't just "Did people complete the program?" but "Did anything change as a result?" Kevin, known across the industry as the "L&D Detective," shares what he's learned from nearly 30 years in the field and why measuring outcomes requires more than a survey or LMS report. He explains how to shift from reporting activity to proving contribution, and why L&D must be embedded in a broader performance ecosystem to make a meaningful difference. Together, they explore what most organizations overlook: how business goals get lost in translation, how legacy habits still shape how programs are designed, and how measurement can become a strategic advantage, not just a reporting requirement. Kevin also offers a practical lens for partnering across functions and building internal alignment around shared outcomes.

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