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Head Heart & Boots

Ep 170 - "Coaching vs Training"

Head Heart & Boots · 2025-04-23 · 49 min

Episode notes

So we jumped into this episode to wrestle with something that's been front and center lately in our client work - and in our own Floodlight team: -Why isn't our “training” sticking? -Why do good people still hesitate or fall short after a solid onboarding or rollout? It’s because we’re mistaking knowledge transfer for skill transfer. Let me break that down. I’ve been thinking a lot lately about this gap that keeps showing up - between what we think we’re doing as leaders and what’s actually happening in the trenches with our teams. And man, I’ll be honest… for a long time, I confused training with coaching . I thought if I gave a killer talk, showed the playbook, or laid down some well-crafted processes, then boom - problem solved. We’re off to the races. But that’s not how real transformation works. Not even close. [00:04:20] Training ≠ Coaching [00:10:20] The Ego Trap [00:15:14] Coaching Gold: The Wayne Story [00:34:08] Values = Leverage [00:46:03] Two Tactical Nuggets Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews.

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