Modernizing citizen identity for digital government services

Episode notes

Identity architect Jeet Shah shares how a developer centric IAM solution is helping agencies speed up citizen application development with a seamless and secure user experience. “Citizens today expect efficient and effective online services from their government. Whether they're registering their vehicle or applying for a hunting permit, citizens want to engage with the government in a way that's similar to their other online experiences,” says Shah. That includes easier accessibility to services online - rather than standing in line - and more immediate interactions with their government servants. But it’s not just citizens who would benefit. In the podcast interview, he details why streamlining IAM across applications would contribute to a reduction in overall operating costs, deliver services more efficiently and improve citizen engagement. Sponsored by Auth0. Guest: Jeet Shah, Public Sector Identity Architect, Auth0 Host: Wyatt Kash, SVP, Content Strategy, Scoop News Group Look for more coverage of “IT Modernization in Government” on

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