The Legal Marketer's Blind Spot: Start Treating Lawyers as Clients

Episode notes

You can't sell a product effectively without understanding it. In law firms, that product is the attorneys. To sell legal services, legal marketers need to invest in not just learning the firm's clients and industries, but also the nuances of the attorneys they support and the economics that drive their daily decisions. In this episode of "Spill the Ink," Powers Tanis, Senior Director of Strategic Initiatives at McAngus Goudelock & Courie and 2025 Legal Marketing Association Southeast Region President, joins us to discuss how grasping attorney pain points, billing pressures and case lifecycles enables marketers to do their jobs better, build stronger relationships and manage expectations effectively. Powers and Michelle Calcote King also explore how to navigate the "say yes to everything" culture by reframing requests instead of rejecting them, and why creating psychological safety for calculated risks is essential in risk-averse legal environments. Here's a glimpse of what you'll learn Why treating attorneys as internal clients transforms marketing relationships and leads to better collaboration and realistic expectations.

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