Leading In High Impact Institutions | Jen Carmichael, Logistics Director & Servant Leader

Episode notes

In this episode of Storytellers: Journeys, host Bernadette Hill sits down with Jen Carmichael, Director at UC Davis and a powerhouse in higher education logistics and operations. With more than 23 years of service at one of the top public universities in the country, Jen has become a respected leader known for discipline, empathy, and an unwavering commitment to people-first leadership. As President of the University Logistics and Supply Chain Association, Jen has helped elevate logistics and operations across higher education. She’s a certified Six Sigma Green Belt, a mentor, and an advocate for servant leadership rooted in authenticity and care. In this conversation, Jen opens up about embracing neurodivergence, cutting through chaos with clarity, and leading without apology. Her approach shows that structure doesn’t have to be rigid - it can be deeply human. What you’ll learn: • How servant leadership transforms teams • Why clarity cuts through chaos in fast-paced environments • Leading authentically as a neurodivergent professional • How logistics and operations can be deeply human work • Building structure without losing yourself

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