Don't Ship Assumptions

Episode notes

What happens when you challenge long-held assumptions - and let real data and user behavior lead? In this episode, Vidya Dinamani and Heather Samarin sit down with Harish Pandian , CPO at Gravity, to talk about driving product transformation in industries resistant to change. From building gamified safety tools to rapid-fire prototype testing on job sites, Harish shares how deep customer empathy, hard data, and cross-functional trust unlock real adoption and lasting impact.

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