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NB48 - It Takes a Community… AI for Associations with Higher Logic CTO Conor Sibley

No Brainer · 2025-01-22 · 38 min

Episode notes

If data is gold, then the domain-specific data in membership and customer communities is platinum. In this episode of No Brainer, CognitivePath’s Greg and Geoff discuss the high-potential intersection of community, content, and AI with Conor Sibley , CTO of Higher Logic - an industry leader in cloud-based engagement platforms for associations and enterprises. They explore the challenges and opportunities presented by AI, particularly in the context of community knowledge, data governance, and operational efficiency. The conversation highlights the importance of leveraging community insights, ensuring data quality, and the transformative potential of AI agents in organizations. They also address the need for clear communication of AI's value to stakeholders and the outlook for AI in professional associations.

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