Ask Us Anything: Habits, Leadership, and What’s Next at KaiNexus

Episode notes

In this special “Ask Us Anything” episode, Mark Graban and KaiNexus CEO Greg Jacobson answer listener-submitted questions and share candid thoughts on: The five habit cues (and how to use them for lasting change) Books that shape how leaders think and grow - including new takes on familiar topics What it really means when a measure becomes a target Why audio learning fits modern leadership lifestyles Trust as the lubricant of continuous improvement - and why that matters now more than ever What’s coming next at KaiNexus to support improvement at scale This episode blends practical insights, thoughtful reflection, and a little humor - ideal for anyone passionate about continuous improvement, Lean leadership, or building a better workplace culture. Learn more: Mark’s book:

• [Webinar] Beyond the Voice of the Customer: Richer Signals for Continuous Improvement74 / 100
• [Preview] Beyond Voice of Customer: Reading the Signals Customers Send Without Saying a Word40 / 100
• Every Moment Matters: How Leadership Behaviors Shape Results Every Day | Anne Frewin57 / 100
• Every Moment Matters: A Webinar Preview with Anne Frewin
• Ask Karen Martin Anything: Clarity, Leadership, and Why Processes Must Earn the Right to Be Automated