Broker and carrier insights: new market opportunities using data and digital technology (358)
InsTech · 2025-06-08 · 20 min
Episode notes
Underwriting is undergoing a fundamental shift. As technology matures and data becomes more accessible, insurers and brokers are rethinking how they deploy capital, manage risk and respond to client needs in real time. In this special episode of the InsTech podcast, recorded live at our event “The growth of Enhanced Underwriting - the opportunity and the role of technology in realising it”, Robin Merttens is joined by Clyde Bernstein from Aon, Hayley Spink from Chaucer and Ed Howkins from Artificial. Together, they discuss how the market is embracing enhanced underwriting, why insurers are investing in digitisation at scale and how technology providers are helping unlock new levels of efficiency and accuracy across the value chain. Key Talking Points Learn how Aon is rethinking broking strategy from the ground up through enterprise-wide transformation. Understand why legacy systems are holding back innovation and what it takes to modernise at scale. Explore how cross-functional teams and external partners like Artificial Labs are accelerating progress. Hear why both brokers and carriers moving in sync is key to realising enhanced underwriting at speed.
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