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Building Brand Advocacy

Why Amika & Beekman’s Million-Dollar Advantage Is Advocacy

Building Brand Advocacy · 2025-12-03 · 34 min

Episode notes

What do you get when a kindness-led skincare founder & a community-first haircare CMO sit down together? An honest & instructive conversation on Brand Advocacy. Live from the Brand Advocacy Summit: New York, Verity is joined by Dr. Brent Ridge (Co-Founder @ Beekman 1802) & Nilofer Vahora (Chief Marketing Officer @ Amika) to unpack how two very different beauty brands built lasting customer love - by making stylists, neighbours, and Advocates the centre of their businesses. This isn’t about follower counts or funnel hacks. It’s a behind-the-scenes look at the values, trade-offs, and systems that turn brand belief into million-dollar growth. If you’ve ever struggled to scale connection without losing credibility, this conversation will help. What You’ll Learn: Why Being ‘The Favourite’ Brand Beats Being The Biggest How Amika Built a Stylist-Led Flywheel That Drives Brand Love & Revenue ️ The Power of ‘Neighbor Services’ (Not Customer Service) Why Community Systems Beat Viral Campaigns Every Time ️ What Happens When You Make Kindness Your Operating System Two brands. Zero holdbacks. All Advocacy.

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