
How Surreal, Innocent & Great Copy Wins Brand Fans (Without Losing The Plot) ft. John Thornton
Building Brand Advocacy · 2025-07-09 · 37 min
Episode notes
Can you build Brand Advocacy in punchlines? John Thornton thinks so. Kind of. Verity sits down with Surreal's Senior Creative (and ex-Innocent wordsmith) to break down how brand voice becomes a business asset, how humour fuels loyalty, and why you should definitely check your QR codes before a campaign launch. This isn’t another chat about tone of voice. It’s a behind-the-scenes on… The truth about "funny" copy that drives action. What most brands misunderstand about distinctiveness. The forgotten value of comments, not campaigns. Why authenticity is less about saying the right thing, and more about knowing your place (and being flexible on your fonts). John shares the good, the bad, and the copy & collaborations that helped Surreal drive major awareness. Innocent, too. Whether you’re a brand builder, copywriter or just here for the laughs, there’s no fluff; just real talk from someone who knows how to make cereal & smoothies go viral. Turn it up to learn: How to Create Copy that Converts, Sans-Corporate Feel: When the tone’s too polished, people scroll past. When it’s too offbeat, they don’t trust you.
More from Building Brand Advocacy
All episodes →- Cannes Lions CMO on Community, Advocacy & What Actually Moves Revenue43 / 100
- Is The Creator Economy Broken? ft. Manuel Albuquerque43 / 100
- How Grace Andrews Builds A Content Strategy In 5 Steps44 / 100
- Building TRIP: How a Challenger Brand Conquered the Wellness Drinks Market 45 / 100
- Is your brand engineered for advocacy? | The Advocacy Maturity Model43 / 100