Romulen Pillay on how Philips is using AI to transform healthcare in South Africa

Episode notes

In this episode of What's Next with Aki Anastasiou, we speak with Romulen Pillay, Managing Director of Philips Southern Africa, about the latest findings from Philips’ global Future Health Index report. Now in its 10th year, the study surveyed 16,000 patients and 2,000 healthcare professionals across 16 countries, including South Africa, to explore how AI is transforming healthcare delivery. Romulen shares how artificial intelligence is already helping to address South Africa’s healthcare challenges - from staff shortages to improving diagnostic accuracy and patient care. He also discusses the growing optimism among South African healthcare professionals about AI adoption and the need to bridge the “trust gap” between patients and technology. Romulen highlights how AI can reduce administrative burdens, improve waiting times, and ultimately allow doctors to spend more meaningful time with patients. The conversation also explores the importance of collaboration, preventative care, and responsible data use to ensure that AI adoption remains human-centric and beneficial for both healthcare providers and patients.

• Kuben Nair on youth employment, AI and South Africa's jobs future62 / 100
• What's Next powered by Deloitte - Omeshnee Naidoo on AI readiness for African CIOs65 / 100
• What's Next presented by Sigfox South Africa - Gregory Rood on the future of smart connectivity64 / 100
• Robert Gwerengwe on electrification and the future of mobility finance
• Leon Theron on Lexus's pursuit of perfection in luxury motoring