Season 9 | Ep24 How David Bloxham Flipped a 130-Person Agency to 95% Contract Revenue

The RAG Podcast · 2026-03-31 · 1h 5m

Episode notes

David Bloxham first appeared on The RAG Podcast in March 2020. That episode was recorded the week before the world went into lockdown. He had 130 staff, a fresh MBO behind him, and a business that was growing. Six years later, he is back. Same seat. Very different business. In the years since, David has navigated a pandemic, a post-COVID hiring boom, a brutal tech slump, and the rise of AI. Each time, his response was the same: strip the model apart and rebuild it stronger. GCS is now 100 people across 10 global offices, generating over 12 million in revenue with 95% coming from contract. 50% of the team now operates from offshore delivery centres in Cape Town, Mumbai, and Delhi. The permanent division that drove record numbers in 2022 has been deliberately wound down. "Year on year, since 2019, our contract number has grown year on year. The perm has gone up and down, but the contracts kept rising." But perhaps the most striking part of this conversation is what comes next. David is building an AI-enabled recruitment tool designed to sit alongside his traditional business, one that could eventually generate the same revenue as his human team. He is not waiting for disruption.

More from The RAG Podcast

All episodes →

Listen to this episode All The RAG Podcast episodes →