Season 9 | Ep17 Alex Hashash: A Decade of Building Offshore Teams Across Three Continents

The RAG Podcast · 2026-02-10 · 1h 2m

Episode notes

At 21 years old, Alex Hashash was managing 15 people and 18,000 hours of temporary nurses every single week. By his early thirties, he had 120 staff. Most of them offshore. But it didn't start with a playbook. It started with 3 am phone calls, traumatic Blackberry ringtones, and weekend rotas that never seemed to end. When his company decided to build an offshore capability, Alex didn't manage it from a distance. He moved to India for eight months to build the team from scratch. Night shifts. Culture clashes. Teaching people who'd never worked in recruitment how to fill nursing shifts at 2 am UK time. He's spent over a decade learning what separates the founders who make offshore work from those who give up after six months. Most treat it like a cost-cutting exercise. They hire one remote person, hope for the best, and blame the model when it fails. Alex took the opposite approach. "If someone makes a mistake, it's really easy to blame them because they're so far away. But if that was a colleague on your desk, would you be as harsh?" The problem isn't the talent. It's the leadership. This week on The RAG Podcast, Alex tells the full story.

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