Google Cloud Next 2026: Why AI Orchestration Changes Everything

Episode notes

At Google Cloud Next in Las Vegas, I sat down with Granville Valentine to talk about one of the biggest shifts happening in business technology right now, the move from isolated AI experiments to orchestrated, production-scale agentic systems. Granville leads Google Cloud's AI Go-to-Market organization across North America, working directly with major enterprises on adopting Gemini, customer experience AI, and multi-agent workflows. That puts him right at the center of how businesses are actually deploying AI in the real world, and where many are still getting stuck. In this conversation, we explore why so many companies discovered in 2025 that standalone chatbots were failing to deliver measurable ROI, and how orchestration-based AI systems are changing that. Granville explains why the future belongs to multi-agent workflows built around business outcomes rather than technology demos, with different agents collaborating around customer experience, commerce, upselling, support, and personalization.

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