Can AI Improve Trust Between Political Campaigns And Voters?

Episode notes

Have you ever wondered why political campaigns can send millions of text messages but still struggle to have meaningful conversations with voters? In this episode of Tech Talks Daily, I sit down with Tom Carroll, Co-Founder of Convos, a startup rethinking how political campaigns communicate through SMS. While political texting has become a standard part of modern campaigning, Tom argues that the industry has spent years solving the problem of message delivery while largely ignoring what happens when voters actually respond. We explore how Convos is building a conversational SMS infrastructure that helps campaigns manage thousands of voter interactions simultaneously. Rather than focusing solely on message volume, the platform analyzes replies, identifies sentiment and alignment, prioritizes urgent conversations, and helps campaigns understand what voters are really talking about. Tom shares how this approach is helping campaigns move beyond one-way broadcasts and toward genuine engagement at scale.

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