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Systems That Set You Free: Interviews with Leaders in Consulting

AI Won't Fix What You Broke

Systems That Set You Free: Interviews with Leaders in Consulting · 2026-05-21 · 14 min

Episode notes

In this solo episode of Systems That Set You Free , I’m unpacking the uncomfortable truth behind today’s AI rollout crisis and why so many companies are getting it wrong. Right now, organizations are spending billions on AI while simultaneously laying off the very people responsible for making those systems work. And what most leaders are not talking about is this: many of those same companies are quietly trying to rebuild the human infrastructure they removed too quickly. After more than 20 years leading operational transformation initiatives across federal agencies, enterprise organizations, and high-stakes technology environments, I’ve seen this pattern before. The technology itself is rarely the problem. The breakdown happens when leaders ignore the human side of change.

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