Shadow AI and Smart Risk: Navigating Enterprise Innovation with Lianne Appelt of Salesforce

Episode notes

We’re coming to you LIVE from Riskworld 2025! In this episode of Brick by Brick, Jason Reichl sits down with Lianne Appelt, Enterprise Risk Management lead at Salesforce, to explore the hidden world of 'Shadow AI' - the unauthorized AI tools employees use that put companies at risk. Lianne shares her journey from traditional tech companies like Oracle and PayPal to leading enterprise risk at one of the world's largest SaaS platforms. Discover how Salesforce tackles the challenge of enabling AI innovation while maintaining security through internal protected tools, comprehensive governance frameworks, and strategic risk appetite management. Learn how shadow AI falls under cybersecurity, why avoiding AI altogether is itself a major risk, and what businesses must do to balance innovation with protection in an era of rapid AI transformation. To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io .

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