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Pharma Sessions

What Happens When Pharma Starts Listening?

Pharma Sessions · 2025-11-13 · 29 min

Episode notes

In this episode of Pharma Sessions, host Jonathan Kaskey is joined by Jens Øllgaard, Head of Customer Experience at Novo Nordisk, to discuss how forward-thinking pharma leaders are dismantling silos between medical and commercial teams, leveraging AI-driven insights, and fundamentally reimagining how field teams create value in an era of declining physician access. Pharma Sessions is hosted by Jonathan Kaskey

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