96. Why Your Team Keeps Asking You the Same Questions (And How to Fix It as a Leader)

Episode notes

Send Katie a Text Message!! If you’ve ever found yourself thinking, “I swear I’ve already answered this,” while a team member pings you yet again, this episode is for you. Today, I’m unpacking one of the most exhausting leadership moments I see with designers - when your team keeps asking the same questions over and over, and it starts to make you wonder if you’re doing something wrong as a leader. I want to say this clearly right out of the gate: this isn’t a sign that you’re failing. It’s feedback. And when you understand what that feedback is actually pointing to, everything starts to shift. In this episode, I talk honestly about why repeated questions usually aren’t a communication problem or a documentation problem - even though that’s where most of us go first. More SOPs, more explanations, or even questioning whether you hired the wrong person often feels like the logical next step. But in my experience, that approach only reinforces the dynamic that’s burning you out. What your team is really asking - whether they realize it or not - is whether they’re allowed to decide without you.

• 116. Booked Out, Busy, and Still Not Profitable Enough?46 / 100
• 115. A Profitable Design Business Is Not the Same as a Scalable Design Firm55 / 100
• 114. Your Business Doesn’t Need You As Much As You Think It Does46 / 100
• 113. The Art Of The Principle: The Hard Conversations No One Talks About That Will Save Your Business
• 112. The Hidden Cost of Saying Yes to the Wrong Projects