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Mastering the Business of Interior Design: Success by Design

72: Interior Design Onboarding to Protect Profit & Clients

Mastering the Business of Interior Design: Success by Design · 2025-09-03 · 14 min

Episode notes

Send Katie a Text Message!! Every design project begins with excitement, but if you skip one crucial step, that excitement can quickly spiral into misunderstandings, scope creep, and profit loss. That step? Onboarding and expectation setting. In this episode, part of our Project to Profit series, I'm pulling back the curtain on why onboarding isn’t just paperwork and contracts. Done right, it becomes your profit protector, a system that saves you stress, strengthens client trust, and protects your margins. Check out the full show notes and other resources at This podcast is brought to you in partnership with Leah Bryant Co.

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