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Leading PreSales | The Solution Engineering Leadership Show

The SE Who Rewired the Team [15]

Leading PreSales | The Solution Engineering Leadership Show · 2026-05-20 · 6 min

Episode notes

What happens when one curious SE on your team quietly rewires the whole job. ️ Live webinar May 21: Tim & Jan on building a PreSales team that drives revenue — not just demos. serockstars.com/webinar Ava's team runs on an agent orchestration setup that one of her SEs — Marcus — built on three weekends. Nate pushes on the hard questions: standardization, coaching, hiring, and what happens if Marcus leaves. What Nate and Ava discuss What Marcus built: agent orchestration wired into CRM, deal conversations, knowledge base, and the product via MCP server — spins up a tailored demo environment in four minutes The standardization tension: the floor goes up for everyone (even the two-months-in SE) but the ceiling — reading the room, catching an exec's pause — is still human The coaching and hiring shift: stop coaching the template, coach the judgment. The "organized operator" profile just got cheap The bus factor: what if Marcus leaves? A real risk Ava actively manages through pairing and documentation Nate's enterprise reality: six-month security reviews mean he can't ship this yet — so he's starting with the context layer, a fight he can win this year The move Find your Marcus.

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