Jen Fults, Global Chief People Officer at Alvarez & Marsal

Episode notes

The Golden Thread: Alvarez & Marsal’s CPO on AI, Trust, and Sustainable Growth Summary How do you scale a people function for a global consultancy—without burning out the team? Jen Fults, Managing Director and Global Chief People Officer at Alvarez & Marsal, shares how her HR team is redesigning the entire people experience to fuel ambitious growth sustainably. Jen explains A&M’s entrepreneurial, “permission to build” culture, the “golden thread” that connects hiring, development, performance, and rewards, and why co-creation with business stakeholders is non-negotiable for adoption. She details standing up an AI council to accelerate execution (not just add headcount), rebuilding performance in weeks by leveraging internal and external networks, and the leadership practices that keep pace and boundaries intact. Expect practical insights on stakeholder management, change enablement, and building trust-rich teams where no task is too small—and where programs are rooted in what employees actually need.