AI Drive-Thru Backlash | Declining AI Adoption? | KPMG’s 100-Page AI Prompt | AI Coaching Risks

Episode notes

Happy Friday, everyone! I'm back with another round of updates. This week I've got four stories that capture the messy, fascinating reality of AI right now. From fast food drive-thrus to research to consulting giants, the headlines tell one story, while what's underneath is where leaders need to focus. Here's a quick rundown. Taco Bell’s AI experiment went viral for all the wrong reasons, but there’s more behind it than memes. Then, I look at new adoption data from the US Census Bureau that some are using to argue AI is already slowing down. I’ll also break down KPMG’s much-mocked 100-page prompt, sharing why I think it’s actually a model of how to do this well. Finally, I close with a case study on AI coaching almost going sideways and how shifting the approach created a win instead of a talent drain. With that, let’s get into it. ⸻ Taco Bell’s AI Drive-Thru Dilemma Headlines are eating up the viral “18,000 cups of water” order. However, nobody seems to catch that Taco Bell has already processed over 2 million successful AI-assisted orders. This makes the story more complicated. The conclusion shouldn’t be scrapping AI.

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